customer reviews

6 Must Knows Before Responding to Negative Online Reviews

6 Must Knows Before Responding to Negative Online Reviews

When you get a negative review, it can be beyond tempting to immediately respond with something bitter back. No one likes hearing negative comments about their company, especially if they’re not accurate or written out of hate. Even so, no matter what, you must understand these six things before responding. 1. Wait Just like mentioned …

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